More than 800 hospitality professionals, students, and their families from across the Coachella Valley gathered to celebrate the spirit of Greater Palm Springs tourism at the annual Champions of Hospitality Gala, held yesterday evening at the JW Marriott Desert Springs Resort & Spa. The event, presented by Visit Greater Palm Springs, brought together the local hospitality community and highlighted the profound impact of tourism employees on local businesses and visitors.
The gala not only honored individuals and organizations that embody the innovative spirit of Greater Palm Springs’ tourism industry but also served as a fundraising initiative for the Greater Palm Springs Tourism Foundation, raising more than $117,000 through sponsorships, silent auctions, and donations. Additionally, the foundation awarded $35,000 in college scholarships to deserving students, fostering the next generation of hospitality leaders.
Film critic and radio and TV personality Manny the Movie Guy, along with Kitty Alvarado, the City of Palm Springs Public Information Officer, emceed the evening, which featured over 250 nominations across various categories. Recognitions included the Hospitality Awards for exceptional customer service and the Rising Star Awards for individuals making significant contributions early in their hospitality careers.
SPECIAL AWARDS:
- The Oasis Award for Sustainability: Recognizes initiatives in eco-friendly tourism. Winner: Mark and Nicole Tadros/The Packhouse at Aziz Farms.
- The Santa Rosa Diversity Award: Highlights efforts promoting diversity, equity, and inclusion in the industry. Winners: Greater Palm SpringsChapter of he National Association for Catering and Events (NACE) DEI Committee and Kayla Kruger, Thompson Palm Springs.
- The San Jacinto Award: Presented to individuals who have made a profound impact on the greater Palm Springs tourism industry through visionary leadership, collaboration, and dedication. Winners: Andrew Cooper, La Quinta Resort & Club; Rob Hampton, Palm Springs Convention Center; and Patrick Klein, The Gardens on El Paseo.
- The Palm Award for Visitor Experience: Honors individuals or organizations who, by consistently ensuring extremely high-quality guest services, unique experiences, or customer value, elevates the greater palm springs brand and inspires more visitors to our destination. Winners: AcrisureArena and Timothy Esser/Tour de Palm Springs.
- The Spirit of Tourism Award: The evening’s highest honor, celebrates a leader’s impact on the destination’s economy and quality of life. Winner: Living Desert Zoo & Gardens. This prestigious award was presented in recognition of their exceptional contributions to the region’s economy through innovative conservation tourism efforts, their dedication to preserving and showcasing the unique biodiversity of the desert ecosystem, and their role as an educational and cultural hub for both residents and visitors. The Living Desert’s ongoing efforts to inspire a love for nature while promoting sustainability have made them an integral part of Greater Palm Springs’ identity as a world-class destination.
As part of the Champions of Hospitality celebration, a heartfelt tribute video honored the late Tony Bruggemans for his unparalleled contributions to Palm Springs’ hospitality community. Following the video, CSUSB student Diego Rendon was announced as the recipient of the first Tony Bruggemans Memorial Scholarship.
The gala concluded with a surprise Visionary Leader Award, presented by the Joint Powers Authority (JPA), to Visit Greater Palm Springs President & CEO Scott White.
2024 CHAMPION OF HOSPITALITY AWARD WINNERS LIST
HOSPITALITY AWARD
Awarded for enriching the overall visitor experience by providing exceptional customer service and hospitality.
Attractions | Tours Champion
Elisa Escobar, The Living Desert Zoo and Gardens
Steve Fraire, Power Baseball and California Winter League
Marjorie Love-Krooms, Escape Room Palm Springs
Boutique or Hot Springs Hotel
Veronica Gutierrez Gonzales, The Springs Resort & Spa
Kim Hudson, Azure Palm Hot Springs Resort & Day Spa Oasis
Full Service Hotel Champion
Gina Ayala, Kimpton Rowan Palm Springs
Brandi Jones, Hilton Palm Springs
Resort Hotel Champion
Victor Castillo, La Quinta Resort & Club
Louis Delgado, Agua Caliente Resort Casino Spa Rancho Mirage
Clara Flores, Renaissance Esmeralda Resort & Spa, Indian Wells
Sandra Gonzalez, JW Marriott Desert Springs Resort & Spa
Restaurant | Bar Champion
Carlos Argumedo, FARM and Front Porch
Jose Martinez Flick, Parker Palm Springs
Crystal Perez, The Ritz-Carlton, Rancho Mirage
Luis Ramos, Lulu California Bistro
Leslie Vondra, JW Marriott Desert Springs Resort & Spa
Retail Champion
Maricruz Gutierrez-Ortiz, Fantasy Springs Resort Casino
Lizette Suarez, Destination PSP
Select Service Hotel Champion
Nancy Gonzalez, Holiday Inn Express & Suites Palm Desert/Millennium
Juana Ramirez, Hampton Inn & Suites Palm Desert
Vacation Rental Champion
Celine Rocha, ACME House Company
Gabriela Ruiz, Palm Desert Vacation Properties
Venue Champion
James Fauscette, Palm Springs Convention Center
David Grothe, Acrisure Arena
Wellness | Spa Champion
Daniela Lopez, The Westin Rancho Mirage Golf Resort & Spa
OASIS AWARD
Recognized for leading in sustainable tourism practices.
- Mark and Nicole Tadros, The Packhouse at Aziz Farms
PALM AWARD VISITOR EXPERIENCE
Honored for inspiring visitors by delivering high-quality guest services and unique experiences.
- Acrisure Arena
- Timothy Esser, Tour de Palm Springs
RISING STAR AWARD
Presented to an individual who has worked in hospitality or tourism less than 5 years, or is under 40 years of age, and has contributed to the promotion of travel, tourism, and hospitality in Greater Palm Springs.
- Madalyn Botello, Wally’s Desert Turtle
- Miles Kochackis, Hotel Paseo
- Danielle Lauriente, Grand Hyatt Indian Wells Resort & Villas
- Ashley Ortega, Eventis Destination Services
- Mike Tolle, Encore Global at The Palm Springs Convention Center
SAN JACINTO AWARD
Presented to individuals that champion the region’s unique attractions and support community values.
- Andrew Cooper, La Quinta Resort & Club
- Rob Hampton, Palm Springs Convention Center
- Patrick Klein, The Gardens on El Paseo
SANTA ROSA DIVERSITY AWARD
Awarded for advancing diversity, equity, and inclusion within the local hospitality industry.
- Greater Palm Springs Greater Palm Springs Chapter of the National Association for Catering and Events DEI Committee (NACE), DEI Committee
- Kayla Kruger, Thompson Palm Springs
SPIRIT OF TOURISM AWARD
Recognized for outstanding dedication and commitment to advancing tourism in Greater Palm Springs.
- The Living Desert Zoo and Gardens
For a complete list of nominees and more information, visit https://www.visitgreaterpalmsprings.com/partnerportal/partners/champions-of-hospitality/.
